End-of-year support service by SWS

Dear students

The University of Cape Town’s (UCT) Student Wellness Service (SWS) will continue providing services leading to and during the festive period to support students in effectively accessing health services as and when needed.

Please note the following regarding available services during the vacation period:

SWS Main Clinic at Ivan Toms Building

The clinic, located on lower campus in Mowbray, operates from Monday to Friday, 08:30–16:30. The clinic is closed on weekends and public holidays. It offers comprehensive primary healthcare services, including medical services, pharmacy, counselling and social work.

Please note that the university will close from from Friday, 27 December to Tuesday, 31 December 2024. As a result, the clinic will be closed during this period.

Upper Campus Clinic

This clinic is temporarily operating from Ivan Toms Building since 2 December 2024, and will reopen on 6 January 2025.

Walk-in services

These are available for high risk students with emergencies, without an appointment, during working hours. Please note these services are available for students with high risk symptoms. All other consultations should be pre-booked online.

Pharmacy services

Students can collect prescribed medication at the pharmacy post-consultation. Repeat medication collection must be booked online. Other services offered include over-the-counter medication; medical advice and other health-related support.

Please note that the pharmacy will be closed from 27–31 December 2024.

SWS nursing advice

Support is available by calling the following numbers:

• During working hours: 021 650 5620
• After hours: 021 650 1271 (nurse triage line)

For any medical emergencies, please contact CPS via the 24-hour tollfree number: 080 650 2222.

Alternative resources

Our 24-hour telephonic counselling services are available even during weekends and after hours:

• UCT SWS SADAG Care line: call 0800 24 25 26 or text 31393
• Higher Health Counselling: call 0800 36 36 36
• Ambulance services are accessible via CPS by calling the 24-hour toll-free number: 080 650 2222

The following external resources are also available:

Public health facilities:

• Chapel Street Clinic: Chapel Street, Woodstock; 021 814 1540 / 021 814 1550
• Claremont Clinic: 40 Old Stanhope Road, Claremont; 021 444 6426
• District Six Community Day Centre: 50 Caledon Street, Zonnebloem; 021 833 5400 or 021 833 5413.
• New Somerset Hospital: Portswood Road, Green Point; 021 402 6911
• Victoria Hospital: 13 Alphen Hill Road, Cape Town; 021 799 1111
• Groote Schuur Hospital: Main Road, Observatory; 021 404 5208

Private health facilities:

• Life Claremont Hospital: Main Road, Claremont; 021 670 4000
• Kingsbury Hospital ER: Wilderness Road, Claremont; 021 670 4333
• Rondebosch Medical Centre: Klipfontein Road, Rondebosch; 021 685 8706
• Vincent Pallotti Hospital: Alexandra Road, Pinelands; 021 506 5001
• Medicross Kenilworth: 67 Rosmead Avenue, Kenilworth; 021 683 5867 or 021 670 7640

For further external resources, see the City of Cape Town’s clinic contact list and the City’s clinic services guide.

Stay safe, and take care of your wellness!

Best regards

UCT Student Wellness Service

Read previous communications:

• From the UCT Executive
• Campus Announcements